Shipping Policy
Shipping Policy
Last updated: July 2026
1. Shipping Destination & Cost
We only ship orders within the United States. We do not ship to international destinations at this time.
Shipping Fee: We offer 100% Free Shipping on all orders. No minimum purchase required.
2. Delivery Timeframes
| Region | Handling Time | Transit/Delivery Time | Shipping Cost |
|---|---|---|---|
| United States | 1 - 3 Business Days (Mon-Fri) | 4 - 7 Business Days (Mon-Fri) | FREE |
Note: Order cutoff time is 5:00 PM (EST).
3. Damaged & Lost Orders
Your satisfaction is our priority. If your order arrives damaged, please follow these steps:
- Inspect Immediately: Check your package as soon as it arrives.
- Document the Damage: Take clear photos of the damaged item and the external packaging.
- Contact Us: Email our support team at Support@storesmith.shop within 48 hours of delivery. Include your order number, description of the damage, and the photos.
Once verified, we will arrange a free replacement or a full refund immediately.
4. Contact Information
If you have any questions about our shipping process, please contact us:
Email: Support@storesmith.shop
Phone: +1 (316) 773-9982
Address: 8444 W McCormick Ave, Wichita, KS 67209, United States